Effective Date: September 8, 2026
Welcome to Stacey’s Cleaning Service. By hiring us for cleaning services, purchasing our consulting services, or accessing our website, you agree to the following Terms and Conditions. Please review them carefully before proceeding.
1. Services Provided
Stacey’s Cleaning Service provides commercial and residential cleaning services — including janitorial and day porter service, construction cleaning, pressure washing, window cleaning, graffiti removal, and related specialty cleaning — throughout the Antelope Valley, Santa Clarita Valley, and surrounding areas.
We also offer business consulting related to cleaning industry operations, growth strategies, bidding for public contracts, pricing, and operational efficiency.
All services are tailored based on client needs as discussed and agreed upon in the applicable proposal or service agreement before work begins.
2. Payment Terms
Cleaning services are invoiced according to the terms set out in the applicable proposal or service agreement. Consulting services must be paid in full at the time of booking unless otherwise agreed in writing.
Accepted payment methods are credit and debit cards and ACH / bank transfer. Credit and debit card processing fees are passed through to the client and added to the invoice total.
All fees are non-refundable once services are rendered or materials are delivered.
3. Scheduling and Cancellations
Cleaning appointments may be rescheduled with at least 24 hours’ notice. Please give us as much advance notice as possible for any cancellation; any cancellation charge, and the notice required to change or end recurring service, is governed by the applicable proposal or service agreement.
Consulting clients may reschedule a session with at least 24 hours’ notice. Cancellations made less than 24 hours before the appointment may not be eligible for rescheduling or refund. Missed sessions without prior notice are considered forfeited.
4. Client Responsibilities
Clients agree to provide accurate information. For cleaning services, clients agree to provide safe and timely access to the premises and to tell us in advance about any hazards, restricted areas, alarm or key procedures, or surfaces and materials needing special handling.
For consulting engagements, clients agree to actively participate in the process. Consulting results are not guaranteed and depend on client implementation, industry conditions, and other factors beyond our control.
5. Confidentiality
Any sensitive business information shared with us will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law.
6. Intellectual Property
All materials, templates, reports, and resources provided are the intellectual property of Stacey’s Cleaning Service. These are for the client’s personal use and may not be copied, redistributed, or resold without written permission.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from our services. Consulting services and the materials that accompany them are provided “as is” without any guarantees.
8. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the appropriate courts of Los Angeles County.
9. Contact
For questions regarding these Terms and conditions, contact:
Email: stacey@staceyscleaningservice.